This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others
• Be at least 18 years of age.
• Have completed study of Year 12 or equivalent.
• Proof of English language proficiency:IELTS 6.0 or equivalent
• Personal Assistant
• Sustainability Manager
• Sales Assistant
• Trade Coordinator
• Office Administrator
• Exporter, Importer
• Assistant Records Manager
• Analyst
• Customer service assistant
• Administrator
Assessments will be conducted in a variety of formats which can include written knowledge assessments, project and presentations, assessor observations and practical tasks
Alpha College of Australia (ACA) recognises qualifications and Statements of Attainment issued under the Australian Qualifications Framework by Registered Training Organisations.
The following units are included in this course and all are required for the award of the qualification. Students who only complete some units will be awarded with a Statement of Attainment for units successfully completed. There are 12 units of competency in total as listed below:
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the work-place
BSBPEF402 Develop personal work priorities
BSBPEF502 Develop and use emotional intelligence
BSBPMG430 Undertake Project Work
BSBMKG433 Undertake marketing activities
BSBESB401 Research and develop business plans
BSBOPS405 Organise business meetings
Face-to-face
ABN: 86 625 431 996 | CRICOS CODE: 03852J | RTO: 45612