This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
• Be at least 18 years of age.
• Have completed study of Year 12 or equivalent.
• Proof of English language proficiency:IELTS 6.0 or equivalent
• Executive Officer
• Project Consultant
• Office Manager
• Business Development Manager
• Corporate Services Manager
• Records Management Coordinator
• Office Manager
• Team Leader
• Administration Manger
• Procurement Officer
• Customer Service Manager
Students may undertake a range of qualifications within BSB training Packages for example BSB60120 Advanced Diploma of Business or other training packages.
Assessments will be conducted in a variety of formats which can include written knowledge assessments, project and presentations, assessor observations and practical tasks
Alpha College of Australia (ACA) recognises qualifications and Statements of Attainment issued under the Australian Qualifications Framework by Registered Training Organisations.
The following units are included in this course and all are required for the award of the qualification. Students who only complete some units will be awarded with a Statement of Attainment for units successfully completed. There are 12 units of competency in total as listed below:
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
BSBHRM525 Manage recruitment and onboarding
BSBLDR522 Manage people performance
BSBMKG542 Establish and monitor the marketing mix
BSBTWK503 Manage meetings
BSBOPS505 Manage organisational customer service
BSBPEF401 Manage personal health and wellbeing
BSBSTR501 Establish innovative work environments
Face-to-face
ABN: 86 625 431 996 | CRICOS CODE: 03852J | RTO: 45612